Kabal is the world's #1 logistics software for the energy industry, and your role will be crucial to our customers' success. As a Project Manager in our KL office, you won't just lead complex implementation projects - you'll be a trusted advisor to our clients. You'll be the one who ensures our customers have a smooth experience, from onboarding to daily operations

What does it take to succeed at Kabal?

• An analytical mind: You turn challenges into opportunities and are driven by a passion for helping others succeed. You understand the customer’s needs and can translate them into practical solutions.

• Structured and flexible approach: You can handle multiple projects simultaneously, are organized in your work, and embrace change with a solutions-oriented mindset.

• Strong interpersonal skills: You thrive on building relationships and are a confident, excellent communicator, both in writing and verbally.

• Commercial understanding: You balance technical service with a commercial perspective and have the ability to identify and leverage business opportunities.

• Offshore industry experience: You have a deep understanding of the industry and the unique challenges our customers face.

• A good communicator: You have great verbal and written skills in English.

Why join Kabal?

At Kabal, we don’t just build game-changing logistics software; we also cultivate a thriving, supportive, and fun work culture. Working in Kabal, you can expect:

• To work in a team that values quality, collaboration, and commitment from all members.

• To set performance targets for growth together with your manager.

• To find co-workers who will join you for lunches, coffee runs and dinners. 

A day in the Customer Success team at Kabal

• Arrive at Our Offices - Start your day on Level 32 at the Menara Prestige, right in the heart of KL. 

• Check in with Houston - While you were getting your beauty sleep, our team in Houston took care of customers. Now, you’ll ensure smooth follow-up on ongoing tasks.

• Customer Management & Project Leadership - It’s time for a health check on a key account, analyzing their system usage to spot opportunities. Then dive into a project status meeting planning tailored training, or respond to incoming requests - always ensuring our customers get the support they need.

• Collaborate with Other Teams - Work closely with Sales, Product, and R&D. Your insights will help shape future product releases.

• Lunch Like a Local - Take a short walk to explore the many fantastic eateries around the office and recharge for the afternoon.

• Meet & Connect - Take advantage of our central location to easily meet with customers, partners, and collaborators just steps from the office.

• Handover to Norway - Before heading home, sync with our Norwegian team to ensure a smooth transition and continued customer care.

Then, log off and recharge, you've earned it!

Ready to be a key player in our global success? Apply now and let’s create a fantastic customer experience together!

Position Details:

• Working Hours: Monday to Friday, Full-time (100%). 

• Rotation: Duty every third weekend (9-hour shifts)

• Experience: 3–10 years of relevant experience.

• Education: Bachelor's degree (Not a must) 

• Location: Kuala Lumpur office (KL).

About Kabal

Kabal is the leading logistics platform for the energy industry. Since 2011, Kabal has helped energy companies worldwide manage the movement of people, equipment, and materials across their operations. Its solution provides real-time insights to improve efficiency, safety, and coordination in drilling and production operations. Kabal is trusted by major operators including ExxonMobil, Chevron, Shell, BP, TotalEnergies, Petronas, Equinor, Repsol, and ADNOC, among others. The company is backed by the world-leading investor Insight Partners. Visit www.kabal.com for more information.