Kabal is the leading producer of logistics management software for the energy industry, and your role is crucial in ensuring customer satisfaction. Whether it’s troubleshooting logistics challenges, providing expert guidance, or escalating technical issues with proper context, you’ll be the go-to person for our customers.

The mission of our Customer Success team is seamless onboarding, excellent user experience, and keeping zero churn.

What does it take to succeed in Kabal?

• A problem-solver mind - You turn challenges into opportunities with a passion for helping others succeed.

• Tech-savvy skills - You are comfortable and competent using technology.

• Proactive and adaptable approach - You embrace change with a solutions-oriented mindset.

• Commercial awareness - You balance service with a business perspective.

• Cool under pressure state of mind - You stay calm and composed in high-stakes situations.

• A good communicator - You have great verbal and written skills in English (and Norwegian, preferably).

Why join Kabal?

At Kabal, we don’t just build game-changing logistics software; we also cultivate a thriving, supportive, and fun work culture. Working in Kabal you can expect:

• to work in a team that values quality, collaboration, and commitment from all team members.

• to set performance targets for growth together with your manager.

• to find co-workers who will join you in a Karaoke-duett, Dart- or Pool tournaments, GameJam, yoga sessions, book club, movie nights, or run a marathon.

A day in the Customer Success team at Kabal

Start Your Day Right - Join an optional breakfast for champions with our chef Johan, where cross-team socializing meets excellent food.

Check in with Malaysia - While you were getting your beauty sleep, our team in Malaysia took care of customers. Now, you’ll ensure smooth follow-up on ongoing tasks.

Problem-Solving & Customer Engagement - Handle incoming requests, develop training materials, perform "health checks", and assist with account management.

Collaborate with other teams - As part of the HQ-based CS team, you’ll work closely with our product development and sales teams, contributing with insights that help shape future product releases.

Lunch Like a King (or Queen) - As the aroma of Chef Johan’s 3-course meal reaches your desk, you’ll head to the Kabal restaurant for good food and even better company.

Handover to Houston - Before heading home, you’ll sync with our U.S. team to ensure a smooth transition and continued customer care.


Then, log off and recharge, you've earned it!

Ready to be a key player in our global success?
Apply now and let’s create a fantastic customer experience together!

Position Details:

Working Hours: Monday to Friday, Full-time (100%).

Rotation: Emergency duty (Beredskapsvakt) every third weekend, 7-hour shifts.

Travel: May be required.

Job location: Stavanger, Norway.

About Kabal

Kabal is the energy industry’s leading logistics platform. Since 2011, Kabal has been enabling energy companies worldwide to efficiently manage, move, and track cargo, personnel, and vessels. As a key driver of digital transformation, Kabal turns data into actionable insights, optimizing end-to-end drilling and production operations. Its clients include ExxonMobil, Chevron, Shell, BP, TotalEnergies, Petronas, Equinor, Repsol, ENI, and ADNOC, among others. Kabal is backed by the world-leading investor Insight Partners. Visit www.kabal.com for more information.